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How much should I invest in hotel amenities like a pool, gym, or spa to meet guest expectations?

This article was written by our expert who is surveying the industry and constantly updating business plan for a hotel.

Our business plan for a hotel will help you succeed in your project.

How much should I wisely invest in hotel amenities like a pool, gym, or spa to make sure my guests are happy and keep coming back?

How much of my hotel's budget should go towards amenities like a pool, gym, or spa?

What kind of boost in occupancy can a hotel see by adding a pool?

How much does it typically cost to set up a gym in a hotel?

How much money can a hotel spa bring in each year?

What's the expected return on investment for putting a pool in a hotel?

How much should a hotel spend on pool maintenance each year?

What's the cost per square foot to build a hotel spa?

How much can a hotel charge non-guests for using the gym?

How much can a hotel's average daily rate go up after adding a spa?

How much should a hotel spend on gym equipment?

How long does hotel gym equipment usually last?

How does having a pool impact a hotel's competitive edge?

These are questions we frequently receive from entrepreneurs who have downloaded the business plan for a hotel. We’re addressing them all here in this article. If anything isn’t clear or detailed enough, please don’t hesitate to reach out.

The Right Formula to Invest in Hotel Amenities to Meet Guest Expectations

  • 1. Conduct a market analysis:

    Research the hospitality market in your region to understand the demand for amenities like pools, gyms, and spas. Identify trends, guest preferences, and the competitive landscape to assess the potential impact on occupancy rates.

  • 2. Estimate potential revenue increase:

    Calculate the potential increase in occupancy rates by adding these amenities. Estimate the additional revenue based on the increased occupancy and your current room rates.

  • 3. Calculate installation and maintenance costs:

    Determine the initial investment required for installing the amenities and estimate the ongoing maintenance costs. Consider factors such as construction, equipment, staffing, and operational expenses.

  • 4. Evaluate the return on investment (ROI):

    Calculate the net gain by subtracting the annual maintenance costs from the additional revenue. Then, compute the ROI by dividing the net gain by the initial investment. Analyze whether the ROI justifies the investment.

  • 5. Make an informed decision:

    Based on the ROI and market analysis, decide whether investing in these amenities aligns with your business goals and guest expectations. Consider the long-term benefits and potential to enhance your hotel's competitive edge.

A Practical Example for Clarity

Adjust the bold numbers as needed and see how it works for your project.

To help you better understand, let’s take a fictional example. Imagine you own a 100-room hotel in a mid-sized city with a current occupancy rate of 70%. Your average room rate is $150 per night, generating an annual revenue of approximately $3,832,500 (100 rooms x 70% occupancy x $150 x 365 days).

You aim to enhance guest satisfaction and increase occupancy by investing in amenities like a pool, gym, and spa. First, conduct a market analysis to determine the potential impact of these amenities on occupancy rates. Assume that adding these amenities could increase your occupancy rate by 10%, raising it to 80%. This would result in an additional $547,500 in annual revenue (100 rooms x 10% increase x $150 x 365 days).

Next, estimate the costs of installing and maintaining these amenities. Suppose the initial investment for a pool, gym, and spa is $500,000, with annual maintenance costs of $50,000. To evaluate the return on investment (ROI), calculate the net gain by subtracting the annual maintenance costs from the additional revenue, resulting in $497,500 ($547,500 - $50,000).

The ROI can be calculated as the net gain divided by the initial investment, which is 99.5% ($497,500 / $500,000). This high ROI suggests that investing in these amenities is financially viable and likely to meet guest expectations, ultimately enhancing your hotel's competitive edge and profitability.

With our financial plan for a hotel, you will get all the figures and statistics related to this industry.

Frequently Asked Questions

What percentage of my hotel's budget should be allocated to amenities like a pool, gym, or spa?

Typically, hotels allocate between 5% and 10% of their total budget to amenities, depending on the target market and guest expectations.

Luxury hotels might invest more, while budget hotels may allocate less to these features.

It's crucial to balance the investment with the expected return in terms of guest satisfaction and increased bookings.

How much can a hotel expect to increase its occupancy rate by adding a pool?

Adding a pool can increase a hotel's occupancy rate by 5% to 15%, depending on the location and target demographic.

Families and leisure travelers often prioritize hotels with pools, especially in warmer climates.

However, the actual increase will depend on effective marketing and the quality of the pool facility.

What is the average cost of installing a gym in a hotel?

The average cost of installing a gym in a hotel ranges from $50,000 to $150,000, depending on the size and equipment quality.

High-end equipment and larger spaces will naturally increase the cost.

It's important to consider ongoing maintenance and staffing costs as well.

How much revenue can a hotel spa generate annually?

A hotel spa can generate between $100,000 and $500,000 annually, depending on the size, location, and services offered.

Luxury spas in high-demand areas can exceed these figures significantly.

Revenue is influenced by factors such as marketing, guest demographics, and service quality.

What is the expected return on investment (ROI) for adding a pool to a hotel?

The ROI for adding a pool to a hotel can range from 10% to 20% annually, depending on the increase in bookings and guest satisfaction.

Factors such as climate, location, and target market will influence the ROI.

Proper maintenance and marketing are essential to maximize the return.

How much should a hotel invest in pool maintenance annually?

Annual pool maintenance costs for a hotel can range from $5,000 to $15,000, depending on the size and usage of the pool.

Regular cleaning, chemical balancing, and equipment checks are necessary to ensure guest safety and satisfaction.

Investing in quality maintenance can prevent costly repairs and extend the pool's lifespan.

What is the average cost per square foot for building a hotel spa?

The average cost per square foot for building a hotel spa is between $200 and $500, depending on the design and materials used.

Luxury finishes and specialized equipment can increase the cost significantly.

It's important to consider both construction and operational costs when planning a spa.

How much can a hotel charge for gym access to non-guests?

Hotels can charge non-guests between $10 and $30 per day for gym access, depending on the location and facilities offered.

Monthly memberships or packages can also be offered to increase revenue.

Pricing should reflect the quality of the gym and the local market rates.

What is the potential increase in average daily rate (ADR) after adding a spa?

Adding a spa can increase a hotel's ADR by 5% to 20%, depending on the quality and uniqueness of the spa services.

Spas attract higher-paying guests, particularly in the luxury segment.

Effective marketing and exceptional service are key to achieving this increase.

How much should a hotel invest in gym equipment?

A hotel should invest between $20,000 and $100,000 in gym equipment, depending on the size and target market.

Quality equipment can enhance guest satisfaction and reduce long-term maintenance costs.

It's important to select equipment that aligns with guest preferences and fitness trends.

What is the average lifespan of hotel gym equipment?

The average lifespan of hotel gym equipment is 5 to 10 years, depending on usage and maintenance.

Regular maintenance and timely repairs can extend the lifespan of the equipment.

Investing in durable, high-quality equipment can reduce replacement costs over time.

How does the presence of a pool affect a hotel's competitive positioning?

The presence of a pool can significantly enhance a hotel's competitive positioning, especially in leisure markets.

It can differentiate the hotel from competitors and attract a broader range of guests.

However, the pool must be well-maintained and marketed effectively to realize these benefits.

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