Launching a kitchen design studio is an exciting venture for those with a flair for interior design and a love for the heart of the home – the kitchen.
Whether you're a seasoned designer ready to showcase your own brand or an enthusiast aiming to transform your passion into a thriving business, establishing a kitchen design studio requires strategic foresight and commitment.
In this blog post, we'll navigate you through the critical phases of starting a kitchen design studio, from the seed of an idea to the ribbon-cutting ceremony.
How you should prepare to start a kitchen design studio
Market Research and Concept
Choose a concept
Choosing a concept is one of the first steps in opening a kitchen design studio because it establishes the direction for all subsequent decisions, such as the style of kitchens you'll design, the layout of your showroom, and the target clientele.
This choice will influence your location, design portfolio, pricing, and marketing strategy. A well-defined concept can help your design studio stand out and attract the right customers.
In essence, selecting the right concept is like deciding on the theme of your design narrative before you start drafting the blueprints and creating the visual storyboards.
To assist you in making an informed decision, we have summarized the most popular concepts for a kitchen design studio in the table below.
Concept | Description | Audience |
---|---|---|
Luxury Design Studio | Specializes in high-end, custom kitchen designs with premium materials and top-of-the-line appliances. | Affluent homeowners, luxury property developers. |
Eco-Friendly Design Studio | Focuses on sustainable and environmentally friendly kitchen designs using green materials and energy-efficient appliances. | Eco-conscious homeowners, green developers. |
Modern Design Studio | Offers contemporary kitchen designs with sleek lines, minimalist aesthetics, and the latest technology. | Young professionals, modern art lovers. |
Traditional Design Studio | Creates classic and timeless kitchen designs that feature natural materials, detailed craftsmanship, and a warm ambiance. | Homeowners with a taste for classic elegance, historical home renovators. |
Compact Design Studio | Specializes in small-space kitchen solutions that maximize functionality and storage in urban homes and apartments. | City dwellers, small home owners. |
Smart Home Design Studio | Integrates smart home technology into kitchen designs for enhanced convenience, efficiency, and connectivity. | Technology enthusiasts, homeowners seeking automation. |
Industrial Design Studio | Focuses on rugged, industrial-style kitchens with elements like exposed brick, metal accents, and commercial-grade appliances. | Loft owners, fans of industrial aesthetics. |
Family-Centric Design Studio | Designs kitchens that cater to the needs of families, with durable materials, kid-friendly features, and multi-functional spaces. | Families with children, multi-generational households. |
Accessible Design Studio | Provides kitchen designs that are accessible for people with disabilities, focusing on ergonomics, safety, and ease of use. | Individuals with mobility challenges, senior living facilities. |
Culinary Professional Studio | Designs professional-grade kitchens for culinary enthusiasts and home chefs, with a focus on functionality and performance. | Aspiring chefs, culinary students, food bloggers. |
Pick an audience
When launching a kitchen design studio, it's crucial to tailor your offerings to the specific needs and preferences of your target audience.
For instance, if you're aiming to attract upscale clients who value luxury and customization, your studio might showcase high-end materials and offer bespoke design services. You'd likely choose a location in an affluent neighborhood or a high-traffic area known for luxury shopping.
Conversely, if your target market is budget-conscious homeowners looking for functional and stylish kitchen updates, you might focus on cost-effective solutions and modular designs that can be easily adapted to different spaces. Your studio could be situated in a suburban area with easy access for families and individuals looking to renovate their homes.
Understanding your audience is essential because it shapes every aspect of your kitchen design studio, from the services you provide to the ambiance of your showroom, and even its location. It's akin to preparing a meal; you consider the dietary preferences and tastes of your guests before deciding on the menu. This ensures they'll enjoy the experience.
Moreover, knowing your audience enables you to communicate with them more effectively. If you're aware of who you're trying to reach, you can determine the best channels to promote your studio. For example, if you're targeting high-end clients, you might advertise in luxury home magazines or on premium home renovation websites.
In our business plan for a kitchen design studio, we have outlined different customer segments that could be relevant for your business.
To provide a clearer picture of potential audiences for your kitchen design studio, we've compiled a few typical examples below.
Customer Segment | Description | Preferences / Needs |
---|---|---|
Luxury Homeowners | Affluent individuals seeking custom, high-end kitchen designs. | Exclusive materials, personalized design services, and innovative, top-of-the-line appliances. |
Budget-Conscious Families | Homeowners looking for functional yet stylish kitchen updates on a budget. | Cost-effective solutions, modular designs, durable materials, and energy-efficient appliances. |
Urban Professionals | Busy individuals with a modern aesthetic living in city apartments or lofts. | Compact, multi-functional designs, smart storage solutions, and sleek, contemporary styles. |
Eco-Conscious Consumers | Environmentally aware clients looking for sustainable kitchen options. | Eco-friendly materials, energy-saving appliances, and designs that minimize waste and promote recycling. |
Real Estate Developers | Professionals involved in property development and sales. | Scalable designs that can be replicated across multiple properties, with a balance of quality and cost-efficiency. |
Culinary Enthusiasts | Home chefs and food lovers who prioritize functionality and quality. | Professional-grade appliances, ample prep space, and custom features tailored to cooking and entertaining needs. |
Get familiar with the industry trends
As a kitchen design studio, staying abreast of the latest trends is crucial for meeting the evolving tastes and needs of homeowners. Trends in kitchen design not only reflect aesthetic preferences but also incorporate functionality, sustainability, and technological advancements.
By aligning with these trends, your studio can offer designs that resonate with contemporary clients, setting you apart from competitors who may not be as forward-thinking. This approach can also help you attract a clientele that values innovation and modernity in their living spaces.
Our business plan for a kitchen design studio is updated biannually to include the latest emerging trends. We believe this will assist you in creating a more successful and relevant design business.
For instance, there is a growing interest in smart kitchens equipped with appliances and systems that can be controlled via smartphone or voice commands. Additionally, the desire for minimalist designs with clean lines and clutter-free surfaces is on the rise.
Moreover, sustainability is becoming increasingly important, with homeowners looking for eco-friendly materials and energy-efficient appliances. There's also a trend towards personalization, where clients want unique features that cater to their specific lifestyle and preferences.
Let's not forget the importance of social media, where a beautifully designed kitchen can become a showcase piece online, potentially attracting more business through visual platforms like Instagram and Pinterest.
We have compiled a list of more trends in the table below.
Trend | Description |
---|---|
Smart Kitchens | Incorporating technology for enhanced functionality, such as appliances that can be controlled remotely and systems for home automation. |
Minimalist Design | Emphasizing clean lines, simple color palettes, and a clutter-free environment to create a sense of calm and order. |
Eco-Friendly Materials | Using sustainable, recycled, or renewable materials that reduce environmental impact and promote healthier living spaces. |
Energy-Efficient Appliances | Selecting appliances that conserve energy and water, reducing utility bills and supporting eco-conscious living. |
Personalization | Customizing kitchen spaces to fit individual lifestyles, cooking habits, and aesthetic preferences. |
Multifunctional Spaces | Designing kitchens that serve multiple purposes, such as dining, working, or entertaining, to maximize the use of space. |
Natural Elements | Incorporating natural materials like wood and stone, as well as plants, to bring warmth and life into the kitchen. |
Hidden Storage Solutions | Creating innovative storage options that maintain a sleek appearance while offering ample space for kitchen essentials. |
Statement Pieces | Introducing bold elements such as a colorful backsplash or a unique light fixture to create a focal point in the design. |
Open Shelving | Utilizing open shelves to display dishware and decor, contributing to an airy and accessible kitchen atmosphere. |
However, there are also some declining trends.
For example, overly ornate designs with heavy detailing are becoming less popular as people lean towards more streamlined, modern aesthetics.
Also, the use of standard, mass-produced cabinetry and materials is on the decline as homeowners seek custom solutions that reflect their personal style and are of higher quality.
Finally, with the increasing importance of sustainability, the use of non-eco-friendly materials and appliances that are not energy-efficient is becoming less desirable.
Choosing the ideal location
Choosing the ideal location for your kitchen design studio is a strategic decision that can significantly influence your business's success. It requires careful consideration of several key factors.
Understanding the local demographics is the first step. A deep dive into the community's profile will help you tailor your services to their needs and financial capabilities. An area with affluent homeowners might benefit from high-end, custom kitchen designs, while a region with a booming real estate market could be ripe for offering cost-effective renovation solutions.
Visibility and accessibility are just as crucial for a kitchen design studio. A storefront that's easily noticeable and reachable by various means of transportation can enhance brand awareness and drive walk-in traffic. Prime locations might include design districts or home improvement retail areas with substantial foot traffic.
Accessibility also encompasses ample parking or proximity to residential neighborhoods where your target clientele resides. Being situated near home improvement stores or residential developments can also be advantageous.
Competition should be assessed carefully. While it's wise to avoid areas saturated with similar businesses, a certain level of competition can indicate a healthy demand for kitchen design services. Additionally, positioning your studio near complementary businesses, like appliance stores or home decor shops, can create a one-stop shopping experience for customers.
Rent costs are a critical factor. Premium locations often come with higher rents, so it's essential to weigh the potential for increased exposure against the financial burden of your lease. Opting for a slightly less visible location with significantly lower rent could be more sustainable and profitable in the long run.
Negotiating favorable lease terms can have a substantial impact on your studio's financial well-being. This might include securing a lease with renewal options, negotiating limits on rent hikes, or obtaining reduced rent during the initial setup phase.
Consider the growth potential of the area. Is the neighborhood experiencing development that could attract more clients to your studio? The option to expand your studio space in the future without relocating can be a valuable advantage as your business grows.
Market research and demographic analysis tools can offer insights into the most suitable locations for your kitchen design studio. These tools can help pinpoint neighborhoods with the ideal customer base for your services.
The choice between a city center and a suburban area hinges on your target market and business model. City centers can provide high visibility but often come with steeper rents and increased competition. Suburban areas might offer a more dedicated customer base with potentially lower rent but may require additional marketing efforts to establish your studio as a destination.
Being near housing developments, real estate offices, or home improvement centers can lead to a steady stream of potential clients, especially if your studio offers designs that cater to the trends and needs of these communities.
Understanding local zoning laws, building codes, and other legal requirements is vital to ensure that your chosen location is suitable for a kitchen design studio. Compliance with these regulations from the outset can prevent costly delays and legal issues.
Finally, evaluating the long-term potential of a location is essential. Look into future developments in the area that could impact your business, either positively by drawing in more clients or negatively by increasing competition or rent.
Startup budget and expenses
Calculate how much you need to start
On average, the initial capital needed to open a kitchen design studio can vary significantly, ranging from approximately $30,000 to $100,000 for a modest operation to $150,000 to $300,000 for a more upscale or well-situated studio with state-of-the-art design software and high-quality showpieces.
If you're looking to determine the precise budget required for your own kitchen design studio and want a comprehensive breakdown of expenses, you can utilize the financial plan we have developed, specifically for kitchen design businesses. This excel file is designed to be intuitive and will provide you with an immediate and detailed analysis of your prospective venture.
The budget can fluctuate greatly depending on the studio's location. Premium locations in areas with affluent demographics tend to command higher rents, which can significantly impact startup costs.
The scale of the studio also has a major impact on the initial investment. A larger showroom requires more investment in sample materials, displays, and possibly a larger staff, which increases operational costs.
The caliber of design software and showroom samples is another important consideration. Top-tier, professional design software and high-quality display kitchens can be costly but may attract a higher-end clientele and lead to more lucrative contracts. On the other hand, starting with more basic software and displays can lower initial costs but might not impress potential clients as much.
Even with a limited budget, opening a kitchen design studio is feasible with strategic planning and prioritization. The absolute minimum budget might be around $20,000 to $40,000 if you opt for a smaller space, use more affordable design tools, source economical materials for your displays, and handle much of the sales and design work yourself. This approach demands a proactive strategy, focusing on a specific market segment to minimize complexity and costs.
To maximize a limited budget, consider the following tips.
Aspect | Tips |
---|---|
Location | Seek out more affordable neighborhoods or commercial areas that still have a decent flow of your target market, or consider a co-working space designed for designers to cut down on rent. |
Design Software and Tools | Start with more basic design software packages and upgrade as your business grows. Look for deals or consider subscription-based software to reduce upfront costs. |
Showroom | Begin with a smaller showroom featuring a few versatile kitchen designs. Use modular components that can be easily changed to showcase different styles and features without a complete overhaul. |
DIY and multitasking | Handle multiple roles within the studio, from design consultations to administrative tasks, to save on labor costs. Enlist the help of friends or family for support when needed. |
Marketing | Leverage cost-effective marketing tactics such as social media platforms, online portfolios, and networking with local contractors and real estate agents to gain referrals without a large advertising budget. |
Identify all your expenses
The expenses when starting a kitchen design studio include costs for design software and hardware, office and showroom setup, licensing and permits, insurance, marketing and advertising, staff training, sample materials, and a reserve for unexpected expenses.
High-quality design software and powerful hardware are essential for a kitchen design studio. You might spend between $5,000 to $30,000 on software licenses, computers, and peripherals. High-end software and top-of-the-line computers will be at the upper end of this range, while more budget-conscious options can help reduce costs.
Setting up an office and a showroom where clients can see and feel sample materials and finished designs is crucial. This can include renovation costs, furniture, and display units, with expenses ranging from $20,000 to $100,000 or more, depending on the scale and location of your studio.
Licenses and permits are necessary for legal operation and can vary by location, typically costing from a few hundred to several thousand dollars. This includes business operation licenses and any specific permits related to home improvement or construction services.
Insurance is essential to protect your business against liability, property damage, and other potential risks. Policies such as general liability, property insurance, and professional indemnity are important, with annual premiums ranging from $3,000 to $10,000 or more, depending on coverage levels and business size.
Marketing and advertising are key to building a client base. Initial marketing efforts might cost between $2,000 to $10,000, including branding, website development, social media campaigns, and print advertising. The amount can vary based on your strategy and market competition.
Investing in staff training ensures that your team is skilled in the latest design trends and software. Allocating $1,000 to $5,000 for initial training and ongoing professional development is advisable.
Sample materials such as countertops, cabinetry, and hardware are necessary to showcase your design capabilities. Initial inventory setup can cost between $5,000 to $25,000. Building relationships with suppliers can help manage costs and ensure quality.
Finally, having a reserve for unexpected expenses is crucial. A good rule of thumb is to have at least three to six months' worth of operating expenses saved, which can cover unforeseen issues or economic downturns.
Here is a summary table to make it easier to digest. For a full breakdown of expenses, please check our financial plan for kitchen design studios.
Expense Category | Importance | Cost Range (USD) | Notes |
---|---|---|---|
Design Software & Hardware | High | $5,000 - $30,000 | Essential for creating designs. Includes computers and peripherals. |
Office & Showroom Setup | High | $20,000 - $100,000+ | Includes renovation, furniture, display units. Essential for client engagement. |
Licenses and Permits | High | Hundreds to thousands | Varies by location. Necessary for legal operation. |
Insurance | High | $3,000 - $10,000/year | General liability, property, professional indemnity. Protects against various risks. |
Marketing and Advertising | Moderate to High | $2,000 - $10,000 | Initial efforts to build a client base. Can vary based on strategy. |
Staff Training | Moderate | $1,000 - $5,000 | For skilled staff in design trends and software. |
Sample Materials | Ongoing Expense | $5,000 - $25,000 | For countertops, cabinetry, hardware. Initial setup cost, showcases design capabilities. |
Reserve for Unexpected Expenses | High | 3-6 months' operating costs | Covers unforeseen issues or economic downturns. |
Business plan and financing
Make a solid business plan
You may have already realized the importance, but let me reiterate: crafting a business plan for a kitchen design studio is indispensable.
Why is this the case? A business plan acts as a strategic guide for your venture, detailing your objectives, the methods to achieve them, and the potential obstacles you may encounter. A meticulously prepared business plan is not only crucial for maintaining organization and focus but is also vital if you're seeking financial backing from investors or banks, as it showcases the feasibility and prospective profitability of your enterprise.
The essential elements of a kitchen design studio business plan encompass market analysis, financial planning, and operational strategy, among other things. Market analysis is crucial for understanding your target clientele, their needs, and the competitive field. This involves examining trends in the home renovation and design industry, pinpointing your primary competitors, and discovering a niche or unique value proposition that distinguishes your studio from others.
Financial planning is another pivotal component. This section should detail your anticipated income, costs of materials and design software, labor expenses, and other operational costs. It should also feature forecasts for profit and loss, cash flow, and a break-even analysis. Financial planning offers both you and potential financiers a transparent view of your studio's fiscal health and expansion prospects. You will find all of this in our financial plan for a kitchen design studio.
While the structure of a kitchen design studio business plan shares commonalities with other business plans, the focus on certain areas may vary.
For instance, a kitchen design studio will emphasize product and service development (offering innovative and customized design solutions), supplier relationships (securing high-quality materials and hardware), and location analysis (a showroom in a design district could be beneficial). Additionally, demonstrating adherence to building codes and safety standards specific to home improvement and construction is crucial.
To thrive and create an effective kitchen design studio business plan, it's vital to conduct in-depth research and maintain realistic financial projections and capabilities. Engage with potential clients to comprehend their desires, preferences, and spending readiness for your design services. Also, consider the scalability of your business model and how you might broaden or adapt your services in the future.
In the context of a kitchen design studio, special attention should be given to establishing a strong brand identity and marketing strategy that connects with your intended audience. Emphasizing the quality of your design services, the uniqueness of your design concepts, or the customer experience you provide can set your studio apart in a competitive industry.
Success depends not only on the excellence of your design services but also on meticulous planning, understanding your market, managing finances prudently, and implementing your operational strategy with precision.
Keep in mind, a business plan is not a static document but a dynamic one that should be revisited and refined as your kitchen design studio grows and adapts.
Get financed
Don't have the capital to launch your kitchen design studio on your own? Don't fret, there are numerous financing avenues available.
Financing for your kitchen design studio can come from various sources: attracting investors, securing loans from banks or financial institutions, and seeking out grants or subsidies.
Each financing method comes with its own set of benefits and things to consider.
Attracting investors means finding individuals or entities willing to put money into your business in exchange for equity. This is advantageous because it doesn't require immediate repayment like a loan does.
However, it also means relinquishing some ownership and possibly some control over your business. For a kitchen design studio, this could be a good strategy if you're looking to scale quickly or need substantial initial capital for state-of-the-art design software or a showroom in a high-traffic area. To persuade investors, you'll need a robust business plan that shows growth potential, profitability, and a deep understanding of the kitchen design industry.
Securing a business loan is another option.
This path allows you to maintain complete ownership of your studio but requires paying back the borrowed amount with interest. Loans can be utilized for a variety of purposes, such as acquiring design tools, covering startup costs, or financing a showroom fit-out.
Banks often ask for a down payment or collateral; this can vary but is typically between 15% to 25% of the loan's value. It's crucial to consider the proportion of your budget that will come from loans to avoid overburdening your studio with debt. Ideally, your studio's projected income should easily cover loan repayments while still allowing for operational costs and business growth.
Grants and subsidies are another avenue, though they're less common.
These funds are typically provided by government bodies or non-profit organizations to support small businesses, particularly in innovative or underserved markets. While they don't need to be repaid, they are competitive and often have stringent requirements.
For a kitchen design studio, grants might not be the most reliable primary funding source but could complement other financing for specific initiatives or equipment.
To effectively secure financing from lenders or investors for your kitchen design studio, you must prove the viability and profitability of your business idea.
This means creating a comprehensive business plan that includes market analysis, a clear identification of your target market, detailed financial forecasts, and an effective marketing strategy. Your business plan should emphasize what makes your studio unique, such as innovative design services, a strong brand presence, or an exceptional location.
Lenders and investors will judge your studio based on several factors, including your creditworthiness, industry experience, available collateral, and the strength of your business plan.
They'll examine your studio's financial projections to determine if you can generate sufficient revenue to cover operational costs, repay debts, and still turn a profit. Demonstrating a thorough grasp of the kitchen design market, including trends, customer needs, and competitive landscape, will also bolster your case.
Below is a summary table of the various financing options mentioned for opening a kitchen design studio, along with their advantages, considerations, and potential uses:
Financing Option | Advantages | Considerations | Potential Uses |
---|---|---|---|
Raising Capital |
|
|
|
Business Loans |
|
|
|
Grants/Subsidies |
|
|
|
Legal and administrative setup
Permits and Licenses
Starting a kitchen design studio involves meticulous planning and compliance with various regulations and requirements to ensure the safety, professionalism, and satisfaction of your clients, as well as to safeguard your business.
The specific permits, licenses, building codes, inspection schedules, consequences of non-compliance, and insurance policies you'll need can differ based on your location, but there are common standards that are applicable in many areas.
First, you'll need to secure the necessary business permits and licenses.
This generally includes a business license from your city or county, and possibly a professional license if your jurisdiction requires one for interior design services. If you plan to sell products or services, a sales tax permit will be necessary if your state imposes sales tax. Additionally, if you're offering contractor services for kitchen installations, you might need a contractor's license.
It's imperative to consult with your local government to understand the specific requirements for your region.
Regarding building codes and regulations, kitchen design studios must comply with local zoning laws and building codes, especially if you have a showroom or a physical location where clients visit. This includes ensuring that your studio meets fire safety standards, accessibility requirements under the Americans with Disabilities Act (ADA), and any other relevant construction codes.
Inspections by local building departments are conducted to ensure adherence to these codes. The frequency of inspections can vary, but they often occur before the studio opens, after any major renovations, and sometimes periodically thereafter. Some jurisdictions may also require a pre-operational inspection before the studio can open to the public.
Non-compliance with building codes and regulations can lead to penalties ranging from fines to a stop-work order on your studio until violations are rectified. In extreme cases, non-compliance can result in legal action or the revocation of your business license. It's crucial to take these regulations seriously and ensure your kitchen design studio complies with all local codes and standards.
Insurance is another essential aspect of protecting your kitchen design studio. At a minimum, you'll need general liability insurance to cover accidents or injuries that might occur on your premises. Professional liability insurance, also known as errors and omissions insurance, is important for protecting against claims of professional negligence or failure to perform your professional duties.
Property insurance is crucial to protect your studio's physical assets, including your showroom, office equipment, and design materials from damage or theft. If you have employees, workers' compensation insurance will likely be mandatory by law to cover injuries or illnesses that occur as a result of their work.
Additionally, if you are involved in the actual installation process, you might want to consider builder's risk insurance to cover projects under construction and commercial auto insurance if you have company vehicles.
Business Structure
The three common structures for opening a kitchen design studio are LLC (Limited Liability Company), partnership, and sole proprietorship. Each has their unique features and implications for your business.
Please note that we are not legal experts (we specialize in business and financial planning) and that your choice should be based on how much risk you're willing to accept, how you prefer to handle taxes, and your plans for growing and possibly selling your kitchen design studio.
In simple terms, a sole proprietorship is simple and straightforward but carries personal liability. A partnership allows for shared responsibility but requires clear agreements to manage risks. An LLC offers a balance of protection and flexibility, making it a strong option for many businesses looking to scale.
Consider your long-term goals, and consult with a financial advisor or attorney to make the best choice for your kitchen design studio.
We’ll make it easier for you, here is a summary table.
Feature | Sole Proprietorship | Partnership | LLC |
---|---|---|---|
Formation | Easiest to establish | Simple, requires a partnership agreement | More complex, requires filing Articles of Organization |
Liability | Unlimited personal liability | Generally personal liability, but varies by partnership type | Limited personal liability |
Taxes | Pass-through to personal taxes | Pass-through to partners' personal taxes | Flexible; can choose pass-through or corporate taxation |
Ownership and Control | Single owner, full control | Shared among partners according to agreement | Members have control; can be managed by members or managers |
Raising Capital | Limited to personal funds and loans | Can pool resources from multiple partners | Easier to attract investors; can issue membership interests |
Expansion and Sale | Tied closely to the owner, harder to sell | Requires consensus among partners, can be complex | More straightforward to transfer ownership, more attractive to buyers |
Regulatory Requirements | Minimal | Moderate, depending on partnership structure | More, including ongoing compliance and potential state-specific requirements |
Getting started to start a kitchen design studio
Offer development
Design and lay out
Designing and laying out your kitchen design studio for operational efficiency and an exceptional customer experience is a critical aspect of your business success.
Let's explore how you can accomplish this, focusing on the customer journey, balancing high-quality displays with budget considerations, and ensuring a safe and inspiring environment.
Firstly, mapping out the customer journey is essential.
Your studio's design should lead customers seamlessly from the entrance to various kitchen displays, allowing them to envision their potential new kitchen space. The layout should facilitate an intuitive path that showcases different design styles, materials, and configurations. Position your most impressive and innovative designs near the entrance to immediately captivate your clients.
This approach not only highlights your top designs but also inspires customers to consider additional options and features as they move through the studio.
In terms of layout for this journey, prioritize openness and ease of access.
Spacious walkways, clear signage, and a coherent organization of the displays promote comfortable exploration and interaction. The consultation area should be distinct and quiet, away from the main flow of traffic, to provide a space for detailed discussions and decision-making. If you offer virtual design services, set up a dedicated area equipped with the necessary technology to facilitate these sessions.
Balancing the need for high-quality displays with budget constraints is a common challenge.
Invest in key display pieces that effectively demonstrate the quality and variety of your design options, such as premium cabinetry, countertops, and appliances. These are crucial as they represent the core of your studio's offerings. For additional elements, consider sourcing high-quality, but cost-effective alternatives or displaying a mix of high-end and mid-range products to cater to a broader client base.
Additionally, opt for modular display units that can be easily updated or reconfigured to showcase the latest trends and designs, maximizing the longevity and flexibility of your investment.
Health and safety within the studio are also paramount. Your layout should include clear pathways that prevent tripping hazards and allow for easy evacuation in case of emergency. Ensure that all displays are securely installed and that materials used are non-toxic and fire-resistant where possible.
Specific protocols for maintaining a clean and organized studio are essential for safety and professionalism. Implement a system that ensures all samples and displays are kept in pristine condition, with regular cleaning and maintenance schedules.
Train your staff thoroughly on studio safety practices, emphasizing the importance of keeping the space tidy, handling design materials carefully, and ensuring that all interactive displays are functioning correctly.
Regularly review and update these protocols to comply with local safety regulations and industry best practices.
Craft your offer
Your kitchen designs and the services you offer will be the cornerstone of your kitchen design studio's success (or the reason for its struggles).
To begin, understand the desires and requirements of your target clientele through direct methods like customer interviews and feedback forms, as well as indirect methods such as analyzing market trends and examining the strategies of successful competitors in the industry.
With a solid grasp of your target market's preferences, you can start to develop a portfolio of kitchen designs that not only caters to their needs but also distinguishes your studio from others.
Incorporating innovative and ergonomic design elements into your kitchen layouts can significantly enhance their functionality and appeal. This strategy not only meets the practical needs of homeowners but also ensures that your designs are both aesthetically pleasing and highly functional. Forge relationships with suppliers to understand what materials and appliances will be available and trending. This knowledge allows you to offer cutting-edge designs that can draw in customers looking for modern and efficient kitchens. Offering seasonal design trends can also generate excitement among your clients, as they anticipate the latest in kitchen innovation.
To ensure your kitchen designs are competitive, focus on originality and superior quality.
This can be achieved by providing custom solutions that are tailored to individual lifestyles and preferences, such as smart kitchens with integrated technology or eco-friendly designs that utilize sustainable materials. Sharing the story behind your designs, like the inspiration for a particular layout or the benefits of certain materials, can also add a distinctive charm.
Guaranteeing consistency and excellence in your services involves setting high standards and clear processes.
This can include detailed design blueprints, comprehensive consultations with clients, and regular follow-ups. Consistency is crucial for earning your clients' trust, as they will know what to expect from your studio at every stage of the design process. Invest in skilled designers and state-of-the-art design software, and don’t hesitate to refine your designs until you are certain they meet your high standards.
Additionally, leveraging client feedback is vital for ongoing enhancement and development of your design offerings. Establish channels for feedback, such as online reviews, customer satisfaction surveys, and social media interactions, to gauge what your clients appreciate and identify areas for improvement.
Be receptive to constructive criticism and ready to adapt based on client suggestions. This not only aids in perfecting your design portfolio but also demonstrates to your clients that their opinions are valued, encouraging loyalty and repeat engagements.
Determinate the right pricing
When opening a kitchen design studio, it's crucial to establish a pricing strategy that balances profitability with customer satisfaction. Here's a methodical approach to setting your prices effectively.
Firstly, you must understand your costs thoroughly. This includes the cost of materials, labor, design software subscriptions, studio overhead, marketing, and any other expenses associated with creating and delivering your kitchen designs.
Ensuring your prices not only cover these costs but also provide a healthy margin is fundamental to your business's success.
Next, analyze your competition and the broader market to gauge the going rates for kitchen design services. While you don't need to mimic these prices, this research will help you position your studio within the market.
Understanding the price sensitivity and preferences of your target clientele is also key. Gather this information through client consultations, market surveys, or by experimenting with different pricing structures and observing the effect on client engagement and sales.
Psychological pricing strategies can be effective in the high-end market of kitchen design.
For example, setting a project fee at $9,950 instead of $10,000 can make a significant psychological difference to a client, even though the actual savings are minimal. However, you should apply such strategies carefully to maintain the premium image of your services.
The perceived value of your kitchen design services is crucial.
To enhance this, focus on the quality of your designs, the materials you recommend, the customer service you provide, and the overall brand experience. Clients are often willing to pay more if they perceive that they're receiving superior value and a personalized experience.
Consider implementing seasonal promotions or special offers during slower business periods to encourage engagement. For instance, offering a free consultation or a discount on design services for renovations started in the winter months can help maintain steady business throughout the year.
When introducing new services or product lines, introductory pricing can attract early adopters. Once these new offerings gain traction, you can adjust the pricing based on their popularity and the value they provide to your clients.
For services offered online, such as virtual design consultations or digital renderings, pricing may differ from in-studio services. Online pricing should reflect any additional costs, like software licensing fees, and could include exclusive online-only offers to incentivize clients to use these services.
Finally, be cautious with discounting. While promotions can attract new clients and boost sales, excessive discounting can undermine the perceived value of your services. Use discounts strategically, perhaps as part of a referral program or a limited-time offer, to avoid clients expecting reduced prices as the norm.
Manage relationships with your suppliers
Poor relationships with suppliers could undermine your kitchen design studio's ability to deliver quality projects on time.
On the contrary, building strong ties with suppliers ensures a consistent supply of high-quality materials and fixtures. Regular communication, timely payments, and expressing appreciation for their products and services can foster loyalty and reliability. Be transparent about your expectations and needs, and whenever possible, visit their showrooms and manufacturing facilities. This deepens your understanding of their processes and challenges, enabling you to work together more effectively.
Additionally, consider long-term contracts for key materials like countertops or cabinetry to secure better prices and guarantee supply, but also maintain a network of backup suppliers to mitigate risks of shortages.
For managing inventory, techniques such as Just-In-Time (JIT) are essential in a kitchen design studio. This approach ensures that materials are ordered and received as needed for each project, reducing the need for storage space and minimizing the risk of damage or style obsolescence. Regularly monitor project timelines to adjust orders according to the schedule, avoiding delays and ensuring client satisfaction.
Technology can significantly improve project management and reduce errors in a kitchen design studio.
Implementing a project management system that integrates with customer relationship management (CRM) systems allows for real-time tracking of project stages and client interactions. This technology can help manage timelines more accurately, streamline ordering processes, and identify trends that can inform design development and promotional strategies.
Additionally, digital tools can facilitate better communication with suppliers, enabling more efficient order adjustments and collaboration.
Scaling kitchen design projects presents challenges such as maintaining design integrity, managing increased costs, and ensuring quality control. Address these challenges by standardizing design elements and processes, training staff thoroughly, and investing in software that can increase efficiency without compromising design quality.
Scaling up also means more materials, so negotiate pricing with suppliers for bulk purchases without sacrificing material quality. Quality control becomes even more critical as project numbers increase, requiring strict adherence to design standards and more frequent quality checks.
Implementing effective cost control measures involves scrutinizing every aspect of sourcing and using materials and fixtures. Regularly review and negotiate with suppliers to ensure you're getting the best prices without compromising quality.
Also, consider alternative materials that may offer cost savings or seasonal pricing advantages. Utilize technology to track and analyze costs, waste, and inventory levels to identify areas for improvement. Reducing waste not only cuts costs but also aligns with sustainable practices, appealing to environmentally conscious clients.
Hire the right people
When opening a kitchen design studio, you should build a team that can handle design, sales, and operations effectively.
For design, you'll need experienced kitchen designers who are skilled in creating functional and aesthetically pleasing kitchen spaces. A lead designer with a strong portfolio and the ability to oversee the design process is crucial.
For sales, knowledgeable sales consultants are essential to guide clients through the selection process and close deals. They should be well-versed in the features and benefits of various kitchen components and design trends.
Operations require a studio manager or an owner-operator who can coordinate projects, manage the team, and handle administrative tasks such as scheduling, procurement, and compliance with building codes and safety regulations.
Initially, you may not need to hire roles such as marketing specialists, CAD technicians, or additional administrative staff. These positions can be filled as your studio grows and the demand for more specialized skills increases. Outsourcing tasks like accounting, digital marketing, and IT support can be a cost-effective strategy in the early stages.
When hiring, prioritize candidates with a combination of technical knowledge, design experience, and a passion for creating beautiful and functional kitchens.
For kitchen designers, look for qualifications in interior design or architecture, as well as experience with kitchen-specific design software. Sales consultants should have a background in interior design sales or home improvement retail, along with strong communication and customer service skills. For managerial roles, seek individuals with experience in design studio management, a solid understanding of project management, and leadership capabilities.
To ensure candidates are a good fit for your studio's culture and standards, consider practical assessments such as design challenges for designers or sales role-playing for consultants.
Look for candidates who show a genuine enthusiasm for design and customer satisfaction, as well as the ability to adapt to the dynamic nature of the home renovation industry.
Finding the right candidates with a background in design and sales can be challenging.
Utilize design schools, professional design networks, and social media platforms to reach potential candidates. Networking within local design communities and attending industry trade shows can also be effective. Offering internships or apprenticeships can help you connect with emerging talent from design programs.
Here is a summary table of the different job positions for your kitchen design studio, and the average gross salary in USD.
Job Position | Profile and Skills | Average Monthly Gross Salary (USD) |
---|---|---|
Kitchen Designer | Proficiency in design software, knowledge of ergonomics and materials, creativity in design | 3,500 |
Lead Designer | Extensive design experience, project management skills, leadership abilities | 5,000 |
Sales Consultant | Understanding of design and product trends, strong sales and negotiation skills, customer service orientation | 3,000 |
Studio Manager | Operational management, coordination of projects, knowledge of industry standards | 4,500 |
Showroom Assistant | Product knowledge, organizational skills, customer interaction abilities | 2,200 |
Administrative Assistant | Office management, scheduling, proficiency in office software | 2,000 |
Running the operations of your kitchen design studio
Daily operations
Running a kitchen design studio smoothly requires organization, efficiency, and a keen eye for detail. By adopting the right strategies, you can ensure that your studio operates like a well-oiled machine.
Firstly, investing in a robust project management software tailored for kitchen design studios can make a significant difference. Such a system should integrate project tracking, client management, and financial oversight.
Choose a software that allows you to monitor project progress, manage client information, and track payments and expenses. This centralization enables you to keep a close eye on all aspects of your business, ensuring that nothing slips through the cracks.
Many advanced project management tools also include features for virtual design presentations, which can be a game-changer for clients who are unable to visit your studio in person.
For inventory management, opt for a system that can track your samples, materials, and orders with precision.
The most effective systems will alert you when supplies are low and generate trend reports, aiding you in making smart ordering decisions. This is crucial for maintaining a diverse and up-to-date selection of materials, while also avoiding overstock and outdated samples.
Some inventory systems also provide vendor management features, which are vital for maintaining a streamlined ordering process and handling any potential issues with suppliers.
As highlighted earlier in this article, maintaining strong relationships with your suppliers is key to the success of a kitchen design studio.
Establish clear communication channels and set expectations from the start regarding lead times, material quality, and payment terms. A strong relationship can lead to better terms and consistent supply. It's also prudent to have alternative suppliers to ensure you can always meet your project timelines.
Keeping your design team motivated and productive is about fostering a collaborative and creative work environment.
Regular training on the latest design trends and software, clear communication of project goals and expectations, and constructive feedback are essential. Recognizing and rewarding creativity and dedication also helps in maintaining a positive team spirit. Ensure that work schedules are flexible and considerate of your employees' needs.
Ensuring that every client has an exceptional experience begins with the atmosphere of your studio, the quality of your designs, and the professionalism of your team.
Train your staff to be knowledgeable, approachable, and efficient. Encourage them to understand clients' visions and preferences, making the design process collaborative and enjoyable.
Maintaining a clean and inspiring studio space, with clear displays and an easy-to-understand portfolio, also enhances the client experience.
Effective client service policies for a kitchen design studio might include a satisfaction guarantee, transparent pricing, and a system for collecting and acting on client feedback.
Make it simple for clients to offer feedback, whether in-studio, through your website, or via social media. Address feedback swiftly and positively, showing that you value their opinions and are dedicated to enhancing their experience.
Handling client feedback and complaints with grace is crucial. Always listen fully to the client's concerns before responding. Apologize where necessary and offer a solution, such as a design revision, discount, or other compensatory measures.
Use negative feedback as an opportunity to refine your operations, designs, or service. Turning a less-than-ideal situation into a positive outcome can often secure a loyal client.
Revenues and Margins
Know how much you can make
Understanding the financial dynamics of a kitchen design studio is crucial for its success.
We have an in-depth article on the profitability of kitchen design studios that you might find useful. Below, we'll touch on some key points.
One important metric to consider is the average project value. This is the average amount a customer spends on a kitchen design project.
The average project value can vary greatly depending on the studio's focus and market positioning. For high-end custom design studios, where bespoke, luxury designs are the norm, the average project value could be quite high, ranging from $25,000 to $100,000 or more.
Mid-range studios, which offer a balance between customization and affordability, might see average project values in the range of $10,000 to $25,000.
Studios that cater to budget-conscious clients or offer modular kitchen solutions might have lower average project values, perhaps $5,000 to $15,000.
When it comes to revenue, this too will vary. You can get a precise estimate for your studio with our financial plan tailored for kitchen design studios.
Urban design studios may see monthly revenues ranging from $20,000 to over $200,000, which translates to annual revenues from around $240,000 to over $2 million.
Rural studios, facing a smaller potential customer base, might expect annual revenues on the lower end of that spectrum, typically between $100,000 and $500,000.
New studios in their startup phase often experience lower revenues as they work to establish a customer base and brand recognition. Monthly revenues of more than $10,000 may be challenging to achieve initially.
Established studios, on the other hand, can leverage repeat business and referrals, leading to higher and more consistent revenues.
Custom design studios, while potentially commanding higher project values, may have a limited customer base due to the niche nature of their offerings. It's rare for them to exceed $1 million in annual revenue.
Mid-range studios often see higher revenues due to a broader appeal, with annual revenues commonly between $300,000 and $1.5 million.
Budget studios' revenues will heavily depend on the volume of projects they can secure and complete.
Kitchen design studios don't just earn money from designing kitchens. They have multiple revenue streams available to them.
If you're looking for inspiration, here's a table that outlines various ways a kitchen design studio can generate income.
Revenue Stream | Description |
---|---|
Design Services | Primary revenue source from planning and designing kitchens for clients. |
Product Sales | Selling kitchen cabinets, countertops, appliances, and other related products. |
Project Management | Offering to oversee the entire kitchen renovation process for a fee. |
Consultation Fees | Charging for expert advice on kitchen design, ergonomics, and material selection. |
Installation Services | Providing installation services for the kitchens designed by the studio. |
Online Design Tools | Subscription or pay-per-use access to online kitchen design software or apps. |
Partnerships with Contractors | Collaborating with contractors for referrals or joint projects. |
Training and Workshops | Conducting workshops on kitchen design trends, DIY renovations, or software training. |
Virtual Design Services | Offering remote design consultations and services through digital platforms. |
Custom Furniture and Storage Solutions | Designing and selling custom kitchen islands, pantry units, and storage systems. |
Loyalty Programs | Rewarding repeat clients with discounts or perks on future projects. |
Branding and Merchandise | Selling branded merchandise or design books authored by the studio's designers. |
Franchising the Brand | Expanding the studio's reach by offering franchising opportunities to other entrepreneurs. |
Corporate Partnerships | Working with developers and businesses to design kitchens for new builds or office spaces. |
Speaking Engagements | Earning fees from speaking at industry events, trade shows, or design seminars. |
Content Creation | Generating revenue through blogging, video tutorials, or sponsored content related to kitchen design. |
Architectural Services | Expanding offerings to include full architectural services for home renovations or new builds. |
Smart Home Integration | Designing and implementing smart home technology solutions within kitchen projects. |
Understand your margins
As with any business, understanding the difference between revenue and profit is crucial for a kitchen design studio. The studio's financial success hinges on its ability to manage expenses and maintain healthy margins.
Let's delve into the key profitability metrics for a kitchen design studio: gross and net margins.
To accurately gauge your studio's profitability, you can adjust the assumptions in our financial model specifically crafted for kitchen design studios.
Gross margins for kitchen design studios typically range from 30% to 50%. This metric is calculated by subtracting the cost of goods sold (COGS), which encompasses the direct costs related to the design and production of kitchens, such as materials, direct labor, and subcontractor fees, from the revenue generated from kitchen design projects. This figure is then divided by the revenue and multiplied by 100 to get a percentage.
Net margins, however, factor in not only COGS but also all other expenses incurred by the studio, including rent, utilities, marketing, administrative expenses, and taxes. Net margins are derived by subtracting all operating expenses from the gross profit.
These margins offer a more complete view of a kitchen design studio's profitability and are generally lower than gross margins, with industry averages often ranging from 10% to 20%, reflecting the tighter profitability after all costs are considered.
Different types of kitchen design studios—boutique, high-volume, and specialized—can have varying profit margins due to differences in their business models, scale of operations, and target markets. The following table provides a clearer picture.
Studio Type | Price Point | Design and Production Costs | Economies of Scale | Potential Margins |
---|---|---|---|---|
Boutique | Higher | Higher | Lower | Potentially higher, but dependent on brand prestige and client base |
High-Volume | Competitive | Lower | Higher | Potentially increased due to scale and standardized designs |
Specialized | Premium | Varies | Varies | Potentially higher if niche market demands are met effectively |
Margins in a kitchen design studio are influenced by factors such as the range of services offered, pricing strategy, and operational scale.
A broad range of services can attract a diverse clientele but may increase operational complexity and costs.
Pricing strategy is critical; prices must be competitive yet sufficient to cover costs and yield a profit. Operational scale can impact cost efficiencies, with larger studios often benefiting from lower per-unit costs due to bulk purchasing and standardized processes.
Recurring expenses that affect studio margins include material costs, labor, rent, and utilities. Material costs can be volatile, impacting gross margins. Labor is a significant expense, particularly for custom designs requiring skilled craftsmanship. Rent can vary significantly by location, and utilities can be a considerable cost, especially for studios with showrooms.
Studios focusing on niche markets, such as eco-friendly or smart home-integrated kitchens, may experience different margin dynamics compared to those with a more generalist approach.
While niche studios can command higher prices, they also face potentially higher production costs and a possibly limited market size, which can affect overall margins.
External factors such as economic conditions, housing market trends, and consumer preferences also play a crucial role in the margins of a kitchen design studio. Economic shifts can influence homeowners' willingness to invest in kitchen renovations, while trends in home design can dictate the demand for certain styles or features.
To maintain healthy margins amidst rising material and labor costs, studios can focus on efficient cost management, strategic pricing, optimizing operations for energy efficiency, and investing in technology for design and project management efficiencies.
Regular monitoring and analysis of financial performance, including gross and net margins, is essential for the financial health and sustainability of a kitchen design studio. Fortunately, all of this can be managed with our financial model tailored to kitchen design studios.
Implement a strong marketing strategy
Marketing doesn't need to be as complex as some experts make it seem. We understand that you'll be immersed in the world of kitchen design, focusing on creating beautiful and functional spaces for your clients. Therefore, we'll keep our advice straightforward and practical, just like the marketing strategy we've detailed in our business plan for a kitchen design studio.
Developing a brand for your kitchen design studio is not just important; it's essential.
Your brand is the face of your business. It's more than just your logo or the color scheme of your website; it's the overall impression you leave with your clients. Your brand should mirror the sophistication of your designs, the quality of your materials, and the principles you uphold, such as innovation or exceptional customer service. This is what will differentiate your studio in a competitive industry and help you cultivate a dedicated clientele.
When crafting your marketing plan, begin by pinpointing your target demographic. Who are your prospective clients? What do they prioritize? Are they seeking high-end custom designs, smart kitchen solutions, eco-friendly materials, or perhaps a combination of these? Knowing your audience will steer your branding and marketing efforts in the right direction.
In terms of promotion, social media and online marketing are invaluable for kitchen design studios. Platforms like Pinterest and Instagram are ideal for displaying your projects through stunning visuals and engaging narratives.
Offer glimpses into your design process, which adds authenticity and showcases the expertise that informs each project.
Client testimonials and before-and-after transformations can foster trust and inspire others to enlist your services. Sharing design tips or trends can also captivate your audience, providing them with insight and positioning your studio as a thought leader in the industry.
Effective content strategies for kitchen design studios include highlighting the customization and innovation of your designs, featuring smart storage solutions, and emphasizing any unique materials or sustainable practices you employ. Collaborating with home improvement influencers or local contractors can also enhance your visibility.
However, not every tactic will be suitable for your studio. For instance, if your primary market is local homeowners, international advertising might not yield the best return on investment. Similarly, if your studio is known for modern designs, focusing on traditional styles would not be congruent with your brand.
Even with a modest budget, there are clever strategies you can deploy to attract new clients.
First, consider participating in home and garden shows or local design expos where you can showcase your work and connect with potential clients face-to-face.
You might also offer free design consultations at these events to engage attendees and generate leads.
Collaborating with local real estate agents or home builders can extend your reach to those looking to renovate or build new homes.
Implementing a referral program can motivate satisfied clients to recommend your studio to others. Simple incentives or discounts on future services can prove quite effective.
Lastly, never underestimate the impact of word-of-mouth marketing. Encourage your happy clients to share their experiences by providing them with incentives for bringing in new business.
Grow and expand
We want your kitchen design studio to thrive. The insights we provide here are aimed at helping you achieve that growth and success.
Imagine your kitchen design studio is already flourishing, with a robust client base and a reputation for quality and innovation. Now it's time to consider how to scale and expand your business further.
There's always potential for greater achievements, and we're here to show you the path to even more success.
Also, please note that we have a 5-year development plan specifically for kitchen design studios in our business plan template.
Successful kitchen design studio owners often possess traits like creativity, technical expertise, strong project management skills, and an ability to deeply understand their clients' needs. These qualities are essential as you navigate the complexities of scaling your business.
Before expanding your studio's services, consider the existing market demand, the synergy of new services with your current portfolio, and the impact these additions will have on your operations.
Conducting market research is critical in this phase. By examining client preferences, emerging design trends, and the performance of similar services in the market, you can make informed decisions that are in line with your studio's strengths and client expectations.
To evaluate the success of your current operations, look at project completion rates, client testimonials, and operational efficiency. If your studio consistently delivers projects on time, garners positive client feedback, and operates smoothly, it might be the right moment to consider expansion.
Opening additional studio locations should be based on clear evidence of demand, a deep understanding of the target demographic, and the financial stability of your existing operation.
Franchising can be a way to grow with reduced capital risk, tapping into the entrepreneurial drive of franchisees. However, it demands a strong brand, established operational procedures, and the capacity to support franchisees. Opening owned studios gives you more control but requires more investment and direct oversight. Each approach has its pros and cons, and the decision should align with your business objectives, resources, and growth preferences.
Digital channels, including virtual design consultations and online project management tools, can significantly extend your studio's reach and client engagement. An online presence allows you to serve clients beyond your immediate area, meeting the growing need for digital convenience.
This strategy necessitates a grasp of digital marketing, logistics for project management, and maintaining service quality remotely.
Branding is vital as it sets your studio apart in a competitive industry. A robust, consistent brand identity across all locations and platforms can build client loyalty and attract new business. Enhance your brand by ensuring every client interaction reflects your studio's design philosophy, professionalism, and quality.
Ensuring consistency across multiple locations is a challenge but is critical for success. This can be managed through comprehensive operational guides, training programs, and quality assurance systems.
Regular visits and audits, coupled with nurturing a strong, cohesive culture, help ensure each location maintains the standards that made your original studio successful.
Financial indicators and business benchmarks that signal readiness for expansion include sustained profitability, robust cash flow, and meeting or surpassing sales forecasts consistently over time.
Having a scalable business model and the operational capacity to support growth is also essential.
Partnerships with suppliers, contractors, and participation in design expos can introduce your studio to new clients and markets. These opportunities allow for innovative collaboration, community involvement, and increased brand visibility, all contributing to your studio's growth.
Scaling your services to meet heightened demand involves logistical considerations such as investing in advanced design software, streamlining project workflows, and potentially expanding your studio space. It's crucial that your supply chain and contractor network can manage the increased workload without compromising on quality.
Finally, it's vital that your expansion efforts remain aligned with your studio's core values and long-term objectives. Growth should not come at the cost of the unique design quality and client service that made your studio stand out initially.
Regularly revisiting your business plan and values can help ensure that your expansion strategies stay true to your vision and mission, preserving the essence of your kitchen design studio as it grows.