This article was written by our expert who is surveying the industry and constantly updating the business plan for a mortgage brokerage.
The mortgage brokerage industry in Southeast Asia presents significant profit opportunities for new entrants willing to navigate regulatory requirements and invest in the right technology.
With double-digit market growth rates and commission structures ranging from 1% to 2% of loan amounts, brokers who master client acquisition and operational efficiency can achieve profitability within the first year. If you want to dig deeper and learn more, you can download our business plan for a mortgage brokerage. Also, before launching, get all the profit, revenue, and cost breakdowns you need for complete clarity with our mortgage brokerage financial forecast.
The mortgage brokerage market in Southeast Asia is growing at an 18.4% CAGR through 2030, driven by first-time homebuyers and middle-class expansion.
Successful mortgage brokers earn commissions between 1% and 2% of loan values, with customer acquisition costs ranging from $250 to $800 per converted lead and breakeven typically achieved within six months.
| Key Metric | Details | Impact on Profitability |
|---|---|---|
| Market Growth Rate | 18.4% CAGR (2025-2030) in Asia-Pacific region | Expanding client base and increasing loan volumes create sustained revenue growth opportunities for new mortgage brokerages |
| Commission Structure | 1% to 2% of loan amount, typically paid by lender | On a $300,000 mortgage, brokers earn $3,000 to $6,000 per transaction, with higher-value loans directly increasing per-deal profitability |
| Customer Acquisition Cost | $250 to $800 per converted lead | Digital marketing and referral networks that lower acquisition costs below $400 significantly improve profit margins and ROI timelines |
| Breakeven Timeline | Under 6 months for high-performing brokers | Efficient operations and strong conversion rates enable rapid profitability, with established brokerages achieving positive cash flow in first year |
| Most Profitable Segments | First-time homebuyers, affluent professionals, commercial borrowers | These segments demand higher loan values and exhibit greater loyalty, generating repeat business and referrals that reduce marketing costs |
| Technology Investment | CRM systems, AI-based credit assessment, digital workflow tools | Automation reduces processing time by 40-60%, allowing mortgage brokers to handle more clients with leaner staffing and lower operational costs |
| Regulatory Compliance | Enhanced licensing in digital platforms, blockchain, AI underwriting (2025) | Compliance investment protects against penalties and builds client trust, while certifications in emerging technologies create competitive differentiation |
What is the current market size and growth trajectory for mortgage brokerages in Southeast Asia?
The mortgage brokerage market in Southeast Asia is expanding rapidly, with the Asia-Pacific region projected to grow at an 18.4% compound annual growth rate between 2025 and 2030.
Southeast Asia specifically represents approximately 6% of the total Asia-Pacific mortgage market share, which is valued at around $3.7 billion in 2025. This makes the Southeast Asian segment worth roughly $222 million currently, with sustained double-digit growth expected throughout the forecast period.
The regional growth is driven by urbanization, rising middle-class incomes, and increasing homeownership aspirations across countries like Thailand, Vietnam, Indonesia, and the Philippines. Government initiatives promoting affordable housing and financial inclusion further accelerate market expansion.
For new mortgage brokerage entrants, this growth trajectory translates to an expanding client base and increasing loan volumes year over year, creating a favorable environment for establishing and scaling operations.
Which customer segments generate the highest profits for mortgage brokers?
First-time homebuyers represent the most dominant and profitable segment for mortgage brokers, accounting for a substantial portion of brokerage revenues.
These clients typically require extensive guidance through the mortgage process, value broker expertise in comparing rates across multiple lenders, and show high conversion rates when presented with tailored loan options. First-time buyers also generate strong word-of-mouth referrals, reducing future acquisition costs.
Affluent professionals and real estate investors constitute the second highly profitable segment, as they pursue higher-value loans and often engage brokers for multiple properties over time. These clients prefer longer-term loans with larger principal amounts, directly increasing commission earnings per transaction.
Commercial borrowers seeking business property financing represent an attractive B2B segment with significantly higher loan values—often exceeding residential mortgages by 200% to 400%. While this segment requires specialized expertise, the commission earnings justify the additional knowledge investment.
Broker-advised borrowers across all segments demonstrate higher customer loyalty and repeat business rates compared to clients who work directly with banks, creating ongoing revenue streams through refinancing and additional property purchases.
What are the mandatory regulatory requirements and licensing procedures for operating a mortgage brokerage?
Mortgage brokers in Southeast Asia must obtain comprehensive certifications that demonstrate competency in both traditional lending practices and emerging digital technologies as of 2025.
Enhanced licensing procedures now require expertise in digital mortgage platforms, blockchain applications in lending, AI-driven underwriting systems, and green lending practices where applicable to sustainable housing initiatives. These requirements reflect the industry's rapid technological evolution and regulatory focus on consumer protection.
State and country-specific licensing varies across Southeast Asian markets, but common requirements include professional qualifications in financial services, passing competency examinations, maintaining professional indemnity insurance, and demonstrating compliance with data privacy regulations such as local equivalents to GDPR.
Ongoing professional development is increasingly mandatory, with compliance officers and frontline mortgage advisors required to complete annual training on regulatory updates, risk management protocols, and ethical lending practices. Brokers must also demonstrate capability in managing default risk, servicing rights, and post-origination compliance monitoring.
The licensing process typically takes between three to six months from application to approval, with initial costs ranging from $2,000 to $5,000 depending on jurisdiction, training requirements, and insurance coverage levels.
You'll find detailed market insights in our mortgage brokerage business plan, updated every quarter.
What commission structures and fee models do mortgage brokers typically use?
Mortgage brokers in Southeast Asia primarily operate on commission structures ranging from 1% to 2% of the total loan amount, with the lender paying the commission in most transactions.
On a typical $300,000 residential mortgage, this translates to earnings between $3,000 and $6,000 per closed loan. Commercial loans and high-value residential properties can generate commissions exceeding $10,000 per transaction due to larger principal amounts.
Some mortgage brokerages charge additional broker service fees directly to borrowers, particularly for complex loan structures, non-conforming loans, or expedited processing services. These fees typically range from $500 to $2,000 and are clearly disclosed upfront to maintain transparency and regulatory compliance.
Alternative fee models include fixed-fee structures for specific service tiers and success-based fees where payment occurs only upon loan approval and disbursement. However, percentage-based commission models remain the industry standard due to their alignment with loan value and lender preferences.
Brokers with strong lender relationships may negotiate higher commission splits on exclusive products or volume-based incentives that increase earnings as they originate more loans. Establishing these preferred partnerships becomes critical for maximizing profitability beyond standard commission rates.
Which marketing channels deliver the highest conversion rates for acquiring mortgage clients?
Digital lead generation consistently delivers the highest conversion rates for mortgage brokerages, particularly through comparison websites, search engine marketing, and targeted social media advertising.
These channels perform exceptionally well with millennial and Gen Z homebuyers who begin their mortgage research online and respond to content-driven marketing that educates them about loan options, interest rates, and application processes. Conversion rates for well-optimized digital campaigns range from 3% to 8%, significantly higher than traditional advertising methods.
Strategic partnerships with real estate agents, property developers, and financial advisors generate warm referrals that convert at rates between 15% and 25%. These relationships provide access to clients who are already committed to purchasing property and actively seeking financing solutions.
Content marketing through educational blogs, mortgage calculators, video tutorials, and webinars establishes mortgage brokers as trusted advisors while capturing leads at various stages of the buyer journey. This approach builds brand authority and nurtures prospects who may not be immediately ready to apply.
Local community engagement through homebuyer seminars, first-time buyer workshops, and partnerships with housing cooperatives creates face-to-face connection opportunities that particularly resonate in Southeast Asian markets where personal relationships influence financial decisions.
This is one of the strategies explained in our mortgage brokerage business plan.
What are the typical customer acquisition costs and expected return on investment for mortgage brokers?
Customer acquisition costs for mortgage brokerages range from $250 to $800 per converted lead, with significant variation based on geographic market, client segment, and marketing channel efficiency.
| Marketing Channel | Acquisition Cost Range | Conversion Rate | ROI Timeline |
|---|---|---|---|
| Digital Lead Generation (SEO, PPC) | $300 - $600 | 3% - 8% | 3 - 5 months |
| Real Estate Agent Referrals | $150 - $400 | 15% - 25% | 2 - 4 months |
| Social Media Advertising | $400 - $700 | 2% - 5% | 4 - 6 months |
| Content Marketing & SEO | $200 - $500 | 5% - 10% | 3 - 5 months |
| Traditional Advertising (Print, Radio) | $600 - $1,000 | 1% - 3% | 6 - 9 months |
| Networking & Community Events | $250 - $550 | 8% - 15% | 3 - 5 months |
| Financial Advisor Partnerships | $180 - $450 | 12% - 20% | 2 - 4 months |
High-performing mortgage brokers achieve breakeven on customer acquisition within six months or less by focusing on referral networks and digital-first marketing strategies. In metropolitan areas with higher property values, acquisition costs increase but are offset by larger commission earnings per transaction.
Return on investment depends heavily on loan size and client retention—a single residential mortgage client generating $4,000 in commission easily justifies a $600 acquisition cost, yielding a 567% ROI. When factoring in repeat business from refinancing or additional property purchases, lifetime client value can exceed $12,000.
Commercial mortgage clients present higher acquisition costs ($800+) but deliver substantially higher returns, with single transactions often generating $10,000 to $25,000 in commission, resulting in ROI ratios exceeding 1,000% despite the elevated marketing investment.
Who are the main competitors in the Southeast Asian mortgage brokerage market and how do they differentiate?
The competitive landscape includes both regional financial institutions with brokerage divisions and specialized independent mortgage brokerage firms operating across Southeast Asia.
| Competitor | Key Differentiators | Commission Structure & Pricing |
|---|---|---|
| ICICI Home Finance | Extensive digital integration with mobile app for application tracking, AI-powered pre-qualification tools, 48-hour preliminary approval process, strong presence across multiple Southeast Asian markets | 0.8% - 1.5% commission, competitive rates due to parent bank relationship, volume discounts for repeat clients |
| LIC Housing Finance | Specialization in government-backed housing schemes, strong relationships with affordable housing developers, extensive branch network enabling personal service, flexible documentation for self-employed borrowers | 1.0% - 1.8% commission, lower rates for first-time buyers, specialized products for lower-income segments |
| Prestia SMBC | Premium service model targeting high-net-worth individuals, multilingual support for expatriate clients, specialized commercial property financing, white-glove concierge service throughout loan lifecycle | 1.5% - 2.0% commission, premium pricing justified by personalized service, exclusive access to private banking products |
| China Huirong | Speed-focused approval process with same-day preliminary decisions, strong technology platform for document verification, competitive rates for Chinese nationals and diaspora communities | 1.0% - 1.6% commission, aggressive pricing for target demographics, streamlined processing reduces overhead |
| Askari Bank | Islamic finance expertise with Shariah-compliant mortgage products, strong presence in Muslim-majority markets, specialized knowledge of halal financing structures | 1.2% - 1.9% commission, pricing reflects specialized product knowledge, niche market positioning allows premium rates |
| Regional Independent Brokers | Personalized local market knowledge, flexibility in handling non-conforming loans, relationships with alternative lenders, ability to package complex borrower profiles | 1.0% - 2.0% commission, competitive on service rather than price, higher fees justified for difficult-to-place loans |
| Digital-First Fintech Brokers | Fully automated application and approval workflows, minimal physical infrastructure reducing costs, API integration with multiple lenders for instant rate comparison, millennial-focused user experience | 0.8% - 1.3% commission, lowest market pricing through operational efficiency, technology-driven cost advantages |
Leading competitors differentiate primarily through approval speed, with the fastest firms offering preliminary decisions within 24 to 48 hours compared to traditional timelines of five to seven days. This speed advantage captures time-sensitive buyers competing in hot property markets.
Digital customer portals allowing real-time application tracking, document upload, and direct lender communication have become table stakes for competitive mortgage brokerages, with the most advanced platforms integrating AI chatbots for instant query resolution.
Niche specialists focusing on non-conforming loans, self-employed borrowers, or foreign nationals create defensible market positions by developing expertise and lender relationships that generalist brokers cannot easily replicate.
What technology platforms and tools are essential for running an efficient mortgage brokerage?
Modern mortgage brokerages require a comprehensive technology stack to compete effectively and manage operations efficiently in the Southeast Asian market.
- Customer Relationship Management (CRM) Systems: Specialized mortgage CRM platforms like Velocify, Surefire, or regional alternatives track lead sources, automate follow-up sequences, manage client communications, and provide pipeline visibility. These systems should integrate with email, SMS, and social media channels for omnichannel client engagement. Costs range from $50 to $200 per user monthly.
- Loan Origination Software (LOS): Platforms such as Encompass, Calyx Point, or Byte automate application processing, document collection, compliance checking, and lender submission workflows. Advanced LOS solutions reduce processing time by 40% to 60% while minimizing manual errors. Monthly costs typically range from $500 to $2,000 depending on loan volume.
- AI-Based Credit Assessment Tools: Automated underwriting engines analyze borrower creditworthiness, employment stability, and debt-to-income ratios in minutes rather than hours. These platforms integrate with credit bureaus and financial data providers to deliver instant preliminary decisions, significantly improving client experience and conversion rates.
- Digital Document Management Systems: Cloud-based document repositories with optical character recognition (OCR) enable instant document verification, automated data extraction, and secure storage compliant with data protection regulations. Solutions like DocuSign, Adobe Sign, or regional alternatives facilitate e-signatures and remote closings.
- Compliance Management Platforms: Automated compliance checking tools monitor regulatory adherence, flag potential violations, generate required disclosures, and maintain audit trails. These systems are essential for meeting the enhanced 2025 regulatory requirements in Southeast Asian markets, with costs ranging from $300 to $1,000 monthly.
- Rate Comparison and Calculation Tools: Public-facing mortgage calculators and internal rate comparison engines allow brokers to instantly present multiple lender options with accurate payment schedules, helping clients visualize different loan scenarios. These tools significantly reduce the time required for quote generation.
- Communication and Workflow Automation: Platforms that automate status updates, appointment scheduling, document request reminders, and milestone notifications keep clients informed while reducing administrative burden. Integration with popular messaging apps like WhatsApp is particularly important in Southeast Asian markets.
The total technology investment for a startup mortgage brokerage ranges from $2,000 to $5,000 in initial setup costs plus $1,500 to $4,000 in monthly operational expenses, scaling with loan volume and team size.
We cover this exact topic in the mortgage brokerage business plan.
What staffing structure and expertise does a fully functional mortgage brokerage require?
A fully functional mortgage brokerage requires a balanced team combining sales expertise, regulatory knowledge, operational efficiency, and client service capabilities.
| Role | Key Responsibilities | Required Expertise & Qualifications |
|---|---|---|
| Licensed Mortgage Advisors / Loan Officers | Client consultation, needs assessment, loan product recommendation, application submission, lender negotiation, rate shopping across multiple institutions, maintaining client relationships through loan lifecycle | Mortgage broker license, 2-5 years lending experience, strong interpersonal and sales skills, knowledge of local property markets, familiarity with diverse loan products including conventional, government-backed, and non-conforming options |
| Compliance & Regulatory Officer | Ensuring all operations meet regulatory requirements, conducting internal audits, maintaining licensing and certifications, implementing compliance training programs, monitoring regulatory changes, liaising with regulatory authorities | Legal or compliance background, comprehensive knowledge of regional mortgage regulations, certifications in financial compliance, experience with data protection laws, minimum 3-5 years in financial services compliance |
| Loan Processors / Back-End Operations | Application verification, document collection and validation, credit report ordering, employment and income verification, coordinating with underwriters, maintaining application status updates, preparing closing documents | Detail-oriented with strong organizational skills, proficiency in loan origination software, understanding of underwriting criteria, 1-3 years processing experience, ability to manage multiple applications simultaneously |
| Digital Marketing Specialist | Managing online lead generation campaigns, SEO optimization, content creation for website and social media, paid advertising management, tracking conversion metrics, email marketing automation, reputation management | Digital marketing experience in financial services, proficiency in Google Ads, Facebook advertising, marketing automation platforms, analytics tools, understanding of mortgage industry terminology and buyer journey |
| Client Service Representatives | Initial client inquiries, appointment scheduling, application status updates, document collection support, addressing client questions, managing communication workflows, maintaining CRM data accuracy | Excellent communication skills, customer service experience, familiarity with mortgage terminology, ability to use CRM and communication platforms, patience in explaining complex processes to first-time borrowers |
| IT / Technology Manager (for larger operations) | Managing technology infrastructure, ensuring system integration and data security, implementing and maintaining loan origination systems, CRM administration, troubleshooting technical issues, vendor relationship management | Technical background in software systems, experience with financial services technology, cybersecurity knowledge, understanding of API integrations, compliance with data protection requirements |
| Business Development Manager (for growth phase) | Establishing strategic partnerships with real estate agencies, developers, and financial advisors, negotiating lender panel agreements, identifying new market opportunities, representing brokerage at industry events | Strong network in real estate and financial services, proven track record in B2B relationship building, understanding of mortgage products and market dynamics, 5+ years business development experience |
A startup mortgage brokerage can begin operations with a lean team of three to five people: one or two licensed mortgage advisors, one processor handling back-end operations, one person managing compliance and administration, and one focused on marketing and client service.
As loan volume increases, the typical scaling pattern involves adding mortgage advisors first to handle client acquisition, followed by additional processors once monthly loan applications exceed 15 to 20 files, and then specialized roles in compliance and marketing as regulatory complexity and competitive pressures intensify.
For commercial mortgage operations or complex lending scenarios, specialized expertise in financial analysis, property valuation, and business credit assessment becomes necessary, often requiring advisors with accounting or commercial banking backgrounds.
What risk management strategies protect mortgage brokerages from defaults and compliance issues?
Effective risk management in mortgage brokerage operations addresses three primary areas: credit risk, operational risk, and regulatory compliance risk.
Automated client screening tools assess borrower creditworthiness, employment stability, and debt-to-income ratios before investing significant time in application processing. Setting clear minimum qualification criteria—typically credit scores above 650, debt-to-income ratios below 43%, and stable employment history of at least two years—filters out high-risk applicants early in the process.
Robust lender panel selection mitigates risk by partnering only with reputable financial institutions that maintain strong underwriting standards and clear commission payment terms. Regular lender performance reviews evaluating approval rates, processing speed, and post-closing issues help mortgage brokerages identify and remove underperforming or problematic lenders from their network.
Continuous compliance monitoring through automated systems tracks regulatory adherence in real-time, flagging potential violations before they result in penalties. Monthly compliance audits reviewing random loan files, client communications, and disclosure documentation ensure consistent adherence to regulatory requirements across all transactions.
Comprehensive professional indemnity insurance protects mortgage brokerages from claims related to professional negligence, errors in advice, or omissions in documentation. Coverage limits typically range from $500,000 to $2 million depending on brokerage size and loan volume, with annual premiums between $3,000 and $10,000.
Digital fraud prevention measures including identity verification, document authentication, and anti-money laundering checks protect both the brokerage and lenders from fraudulent applications. Advanced systems using AI and machine learning detect inconsistencies in application data, forged documents, and suspicious patterns that indicate potential fraud.
Regular staff training on compliance requirements, ethical lending practices, and fraud detection keeps the entire team aligned on risk management priorities and responsive to evolving threats.
It's a key part of what we outline in the mortgage brokerage business plan.
What key performance indicators should mortgage brokerages track to measure success?
Successful mortgage brokerages monitor a comprehensive set of metrics across operational efficiency, financial performance, client satisfaction, and business growth.
| KPI Category | Specific Metrics | Target Benchmarks |
|---|---|---|
| Loan Volume Metrics | Number of loans originated per month, total loan value originated, average loan size, conversion rate from application to closing, pipeline value (applications in progress) | Growth trajectory: 15-20% quarterly increase in origination volume; conversion rate: 60-75% from application to closing; average loan size: $250,000-$400,000 for residential mortgages |
| Revenue & Profitability | Total commission revenue, average commission per loan, revenue per loan officer, gross profit margin, net profit margin, operating expense ratio | Average commission per loan: $3,500-$5,500; gross profit margin: 65-75%; net profit margin: 20-30% after reaching scale; operating expense ratio below 50% of revenue |
| Operational Efficiency | Average time from application to approval, average time from approval to closing, application processing cost per loan, loan officer productivity (loans per advisor per month) | Application to approval: 5-7 business days; approval to closing: 21-30 days; processing cost: $400-$800 per loan; loan officer productivity: 4-8 loans per month depending on loan complexity |
| Client Acquisition | Number of new leads per month, lead conversion rate, cost per acquired customer, lead source performance (ROI by channel), website conversion rate | Lead conversion rate: 3-8% for digital channels, 15-25% for referrals; customer acquisition cost: $250-$600; website conversion: 2-4% of visitors to lead form completion |
| Client Satisfaction & Retention | Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), client retention rate for repeat business, referral rate (percentage of new clients from referrals), online review rating | NPS: 50+; CSAT: 4.5+ out of 5; retention rate: 40-60% of clients return for refinancing or additional properties within 5 years; referral rate: 30-40% of new business; online rating: 4.5+ stars |
| Portfolio Quality | Loan approval rate (applications submitted vs. approved), post-closing defect rate, fallout rate (approved loans that don't close), average credit score of approved borrowers | Approval rate: 75-85% of submitted applications; defect rate: below 2%; fallout rate: below 15%; average credit score: 700+ |
| Compliance & Risk | Compliance audit score, regulatory violation incidents, error rate in loan documentation, time to resolve compliance issues, staff training completion rate | Audit score: 95%+ compliance; zero regulatory violations; documentation error rate: below 1%; compliance issue resolution: within 48 hours; training completion: 100% of required staff |
High-performing mortgage brokerages review these KPIs weekly for operational metrics like pipeline value and conversion rates, monthly for financial performance indicators, and quarterly for strategic metrics like market share and client satisfaction trends.
Dashboard visualization tools that display real-time KPI performance enable management to identify issues quickly and make data-driven decisions about resource allocation, marketing investment, and process improvements.
What strategic partnerships provide mortgage brokerages with competitive advantages?
Strategic partnerships form the foundation of a competitive mortgage brokerage operation, providing access to better loan products, lower rates, and expanded client networks.
Lender panel relationships with major regional banks, international financial institutions, and specialized non-bank lenders create a diverse product portfolio that matches various borrower profiles. Top-performing mortgage brokerages maintain active relationships with 10 to 20 lenders, ensuring they can offer competitive options regardless of client credit profile, property type, or loan purpose.
Preferred lender partnerships negotiated based on volume commitments unlock exclusive benefits including priority processing, faster approval timelines, preferential commission splits, and access to special rate promotions not available to smaller brokers or direct-to-consumer channels. These partnerships typically require minimum monthly origination volumes of 10 to 15 loans or $3 million to $5 million in loan value.
Real estate agency alliances through formal referral agreements or co-marketing arrangements provide continuous warm leads from buyers already committed to purchasing property. The most effective partnerships involve regular communication, joint client events, shared marketing materials, and clear referral fee structures or reciprocal arrangements.
Property developer relationships grant mortgage brokers exclusive or preferred status at new housing developments, providing first access to buyers who need financing for off-plan purchases. These partnerships often include on-site presence during sales launches and integration into the developer's sales process.
Financial advisor and wealth management partnerships create cross-referral opportunities where mortgage brokers provide lending expertise to the advisor's clients while receiving referrals for investment property financing and portfolio refinancing opportunities.
Fintech and technology platform partnerships enable mortgage brokerages to offer enhanced digital experiences, automated valuation tools, instant document verification, and seamless integration with other financial services—capabilities that independent development would be cost-prohibitive.
Professional association memberships in regional mortgage broker federations and industry groups provide networking opportunities, regulatory advocacy, continuing education, and industry credibility that supports business development efforts.
Conclusion
This article is for informational purposes only and should not be considered financial advice. Readers are encouraged to consult with a qualified professional before making any investment decisions. We accept no liability for any actions taken based on the information provided.
Starting a mortgage brokerage in Southeast Asia offers substantial profit potential with market growth rates of 18.4% annually and commission structures that can generate $3,000 to $6,000 per residential transaction.
Success requires strategic investment in technology, regulatory compliance, effective marketing channels, and strong lender partnerships—elements that together enable new brokerages to achieve profitability within the first year of operation.
Sources
- Mordor Intelligence - Asia-Pacific Mortgage Loan Brokers Market
- Cognitive Market Research - Mortgage Market Report
- Kenya Mortgage Refinance Company - Research Insights
- Privo Corp - New Licensing Requirements for Mortgage Professionals
- Privo Corp - New Rules for a Changing Market
- Walden University - Mortgage Broker Dissertations
- Cognitive Market Research - Mortgage Brokerage Service Market Report
- Statista - Real Estate Outlook Southeast Asia
- Research and Markets - Mortgage Lending Report
- Monetary Authority of Singapore - Regulations and Guidance